**1. Introduction**

Welcome to SonuEnterprises.shop (the "Website"). These Terms of Service govern your use of the Website. By accessing or using the Website, you agree to be bound by these Terms of Service.

**2. Refund Policy**

2.1 **Eligibility for Refund**: We offer refunds on eligible products within 7 days of purchase. To be eligible for a refund, the item must be unused and in the same condition that you received it.

2.2 **Refund Process**: To request a refund, please contact our customer support team at info@sonuenterprises.shop. You may be required to provide proof of purchase. Once your refund request is approved, we will initiate a refund to your original method of payment.

2.3 **Refund Timeline**: Refunds may take 7 to process, depending on your payment method and financial institution.

**3. Cancellation Policy**

3.1 **Cancellation of Orders**: You may cancel an order before it has been shipped. To cancel an order, please contact us at info@sonuenterprises.shop with your order details. Once an order has been shipped, it cannot be canceled.

3.2 **Refunds for Canceled Orders**: If you cancel an order before it has been shipped, you will receive a full refund to your original method of payment.

**4. Contact Us**

If you have any questions about these Terms of Service, please contact us at info@sonuenterprises.shop.

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms of Service were last updated on 16 March 2024